For termination and refund of remaining store value in account, please refer to the following:-
- Login to your account via our website
- Select “Termination Request” on the left menu panel
- Read and Agree to the Important Notice on Termination Request
- Select refund method - Cheque and check all details are correct
- Click "Confirm" to proceed
For Cheque option, please ensure your mailing address is filled in correctly.
For school learner's graduation refund, please refer to "Graduation Refund".